At Need to be Kneaded, customer satisfaction is our priority and we strive to make shopping online with us a pleasurable experience.
Changed your mind?
In the event that you receive the products or services which you purchased, as stated, but you simply change your mind, we will offer you a refund. All you need is;
• You notify us within 14 days of receipt.
• You return the product in its original packaging at your expense.
• Please include your full name, address, email address and phone number with clear instructions of your request – inside the box.
You may return products to the following address:
NEED TO BE KNEADED
SEEKING REFUND / EXCHANGE
133-135 William Humphreys Drive
We stand by the quality of our products and our diffuser range all carry a 12 month warranty from date of purchase.
If you experience any concerns with your product, please contact us directly so we can troubleshoot and assist you personally.
Please email email@example.com with full details.
You must provide proof of purchase in order to be eligible for a warranty claim.