Our Location


Opening Hours

Tues: 9.30am - 5.30pm, Thurs: 9.30am - 6.30pm, Fri 9.30am - 5.30pm, Sat: 9am - 3pm

At Need to be Kneaded, customer satisfaction is our priority and we strive to make shopping online with us a pleasurable experience.

Changed your mind? 

In the event that you receive the products or services which you purchased, as stated, but you simply change your mind, we will offer you a refund. All you need is;

• You notify us within 14 days of receipt.

• You return the product in its original packaging at your expense.

• Please include your full name, address, email address and phone number with clear instructions of your request – inside the box.

You may return products to the following address:

133-135 William Humphreys Drive
Mundoolun, 4285
QLD, Australia

Warranty Claim? 

We stand by  the quality of our products and our diffuser range all carry a 12 month warranty from date of purchase.

If you experience any concerns with your product, please contact us directly so we can troubleshoot and assist you personally.

Please email info@needtobekneaded.com with full details.

You must provide proof of purchase in order to be eligible for a warranty claim.

Contact us: